British Consulate-General Hong Kong
1 Supreme Court Road
Main switchboard: (+852) 2901 3000
Fax: (+852) 2901 3008
Consular fax: (+852) 2901 3204
Out of office hours:
Consular Emergency Service: (+852) 2901 3000
The British Consulate-General is open Monday to Friday: 8:30am to 5:15pm
The Consular section public counters open Monday, Tuesday, Thursday and Friday: 9:00am to 2:00pm.
All personal callers must make an appointment via our online system, or by phoning: (+852) 2901 3000 in advance.
Consular telephone enquiries operate Monday to Thursday: 9:00am to 4:30pm and Friday: 9:00am to 4:15pm.
The British Consulate-General Hong Kong maintains and develops relations between the UK and Hong Kong.
The British Consulate-General Hong Kong is here to support and protect UK interests in Hong Kong and Macau. The Consulate-General was officially opened on 1st July 1997, following the handover of Hong Kong to the People’s Republic of China.
Find out more on their UK and Hong Kong news page, see: https://www.gov.uk/world/hong-kong/news.
The British Consulate-General Hong Kong provides services to British nationals living in and visiting Hong Kong and Macau. You can access UK Government services while in Hong Kong, here: https://www.gov.uk/government/publications/accessing-uk-government-services-in-hong-kong-and-macao.
If you are in Hong Kong or Macau and you need urgent help (for example, you have been attacked, arrested or someone has died), call +852 2901 3000. If you are in the UK and worried about a British national in Hong Kong, call 020 7008 1500.
Get an emergency travel document
You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel, here: https://www.gov.uk/emergency-travel-document.
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are due to travel in the next 24 hours, contact the British Consulate-General Hong Kong as soon as possible, here: https://www.gov.uk/world/organisations/british-consulate-general-hong-kong#contact-us.
An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does, here: https://www.gov.uk/emergency-travel-document.
If you do not have a recent passport quality photo, the British Consulate-General Hong Kong have a passport photo machine in the British Consulate-General’s consular section.
Please note they will only accept applications if you are travelling within 7 days from the date of your appointment and they will normally only issue an emergency travel document 1 day before travel unless a visa is required for the destination you are travelling to.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel, here: https://www.gov.uk/renew-adult-passport.
If you live outside of Hong Kong but plan to give birth in Hong Kong please call their consular staff for advice concerning travel documents.
If you are not a British citizen or have not had a British passport before
If you are not sure, check if you are a British citizen, here: https://www.gov.uk/check-british-citizen.
If you are not a British citizen but think you may be eligible, contact the British Consulate-General Hong Kong to apply for an emergency travel document, here: https://www.gov.uk/world/organisations/british-consulate-general-hong-kong#contact-us.
Once you have contacted them, you will be advised to make an appointment to apply for an emergency travel document at the British Consulate-General Hong Kong, here: https://www.consular-appointments.service.gov.uk/fco#!/british-consulate-general-hong-kong/issuing-an-emergency-travel-document/slot_picker.
Other consular services
Notarial and documentary services
Information on the notarial and documentary services provided by the Consulate-General can be found here: https://www.gov.uk/guidance/notarial-and-documentary-services-guide-for-hong-kong.
Consular fees detail charges for some services the British Consulate-General Hong Kong provide at the Consulate, for more information see: https://www.gov.uk/government/publications/hong-kong-consular-fees.